H&R Block in 849 2nd Avenue #3

H&R Block in 849 2nd Avenue #3, New York: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance Accounting

849 2nd Avenue #3,
Troy, New York
12182
Get directions

+1 518-235-4444

hrblock.com

Opening hours H&R Block:

Rating by customer reviews

(1 / 5) based on 1 reviews
☆ ☆ ☆ ☆

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Customer Reviews about H&R Block:

  • ☆ ☆ ☆ ☆
    I am absolutely disgusted with the service I received today! Last year I filed with H&R block and didn't have a ton of complaints besides the cost (185$) and the fact that my representative didn't really seem to know what she was doing. This year I decided to file online through turbo tax due to the above reasons. The process was very easy, until the end when they needed last years tax return for additional identity verification. I attempted to go through my H&R packet from 2015 's return only to realize they didn't actually include any of the forms I needed, only signed documents acknowledging fees and such. So I called an office who very rudely told me to go to the office last year and they can re print them. So I go to the office that I filed with last year, and walk into an open lobby with no customers. The receptionist was on the phone attempting to verify their appointment but then clearly got frustrated with the client when they didn't remember they had one. She then argued with the client and was very rude. Even as an outsider, wow what a bad sign! So she then returns to her computer and did not acknowledge my existence though I was the only person in the room. I'm very polite so I didn't feel the need to address this, thinking she would eventually say "hi" to me or something... well she didn't. Finally a woman comes out from her cubicle and asks if I have an appointment and I told her why I was there, she said okay and walked away. The woman at the desk finally acknowledges me and says "you're the one who called?" and I said "no that must have been somebody else" to which the woman says "the other lady is gonna have to help you then, its going to be 10 dollars by the way". Meanwhile a family walks in behind me and instantly everyone is greeting them and asking if they have an apointment while I am just standing there waiting to be helped. The family also did not have an appointment but they took them in the back, while I'm still waiting, completely unacknowledged. I then attempted to ask if I could leave my information while I went to get cash as I wasn't informed of a fee and they do not accept debit cards. The woman completely ignored me and started talking to another worker while I was STILL STANDING THERE. I've literally never felt as disrespected or worthless, as in that I filed with somebody else I didn't matter. I left with no documents. I will NEVER EVER FILE WITH H&R BLOCK AGAIN, EVEN IF IT WAS FREE.
    By Miranda Snearly, October 22, 2016
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About H&R Block in Troy

H&R Block is business services based in New York.
H&R Block is located at 849 2nd Avenue #3, Troy, New York. You can find H&R Block opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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